Training Catalogue

Structured training programmes covering healthcare administration, TQUK qualifications, compliance, and digital skills. All courses include digital certification.

Healthcare Administration

Professional

RTT (Referral to Treatment) Validation

Complete RTT pathway validation training with simulation-based practice. Covers 18-week rules, clock starts/stops, nullifications, and national reporting standards.

12 Weeks
SimulationNHS-AlignedCertificate
Professional

Patient Administration (PAS)

Patient Access Services training covering registration, booking, referral management, and PAS-style system navigation in a simulated environment.

8 Weeks
SimulationHands-OnCertificate
Intermediate

Waiting List Management

Structured training on waiting list validation, data quality checks, and compliance reporting for healthcare administration teams.

6 Weeks
ComplianceCertificate

TQUK Qualifications

Level 3

Level 3 Diploma in Adult Care

Comprehensive care qualification covering 27 units including safeguarding, person-centred care, communication, health & safety, and dementia care.

6–12 Months
TQUKRegulatedCertificate
Level 2

Level 2 Certificate in Business Administration

Business administration fundamentals including communication, document production, IT skills, and organisational procedures.

3–6 Months
TQUKRegulatedCertificate
Level 2

Level 2 Certificate in Customer Service

Customer service principles, communication techniques, complaint handling, and service delivery standards.

3–6 Months
TQUKRegulatedCertificate
Level 3

Award in Education & Training (AET)

Teaching and training qualification covering planning, delivering, and assessing inclusive learning sessions.

4–6 Weeks
TQUKRegulatedCertificate
Level 3

Certificate in Assessing Vocational Achievement (CAVA)

Assessor qualification covering assessment planning, methods, decisions, and quality assurance processes.

3–6 Months
TQUKRegulatedCertificate
Level 1–2

Functional Skills English (Level 1 & 2)

Reading, writing, and communication skills aligned to national standards. Essential for employment and further education.

6–12 Weeks
TQUKFunctional SkillsCertificate
Level 1–2

Functional Skills Maths (Level 1 & 2)

Number, measure, statistics, and problem-solving skills aligned to national standards.

6–12 Weeks
TQUKFunctional SkillsCertificate
Level 2

Level 2 Certificate in IT User Skills

IT proficiency covering spreadsheets, word processing, presentations, internet security, and data management.

3–6 Months
TQUKRegulatedCertificate

Compliance & CPD

CPD

Information Governance Training

Data protection, GDPR compliance, confidentiality, and information security training for healthcare and business environments.

Self-Paced
ComplianceCPDCertificate
CPD

Safeguarding Adults & Children

Recognising abuse, reporting procedures, and safeguarding responsibilities in care and education settings.

Self-Paced
ComplianceCPDCertificate

Technology & Digital Skills

Professional

SOC Analyst Training

Security Operations Centre analyst training covering threat detection, incident response, SIEM tools, and cybersecurity fundamentals.

12 Weeks
ProfessionalHands-OnCertificate
Professional

Data Science Foundations

Python, data analysis, statistics, machine learning fundamentals, and data visualisation with real-world projects.

12 Weeks
ProfessionalLabsCertificate
Professional

Data Analyst Pathway

Complete data analyst training covering SQL, Excel, Python, Tableau, and business intelligence reporting.

16 Weeks
ProfessionalLabsCertificate

Ready to Start Training?

Log in to the T21 Academy portal to enrol in courses, access simulation labs, and begin your certification journey.